Introduction to Workflows

Welcome to this training session on how to follow the workflow correctly. The workflow is the law—it contains all the instructions on how each project should be handled according to the shop owner’s requirements. In this session, you’ll learn how to navigate the workflow, check for updates, and follow the correct procedures for refunds, returns, lost packages, cancellations, and more. Following the workflow ensures accuracy, consistency, and compliance with client expectations.

Tips for Success:
✔ Take notes to remember key points.
✔ Write down your questions and ask them in the live training session.
✔ Watch the video again to reinforce your learning and help the material stay in your memory better.

Let’s get started!

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