New agents – Module 3 – Lesson 1

Module 3 - Lesson 1

Introduction to ChatGPT

In this module, you will be introduced to ChatGPT and its role in customer service. You will learn what ChatGPT is, how it works, and how it can enhance efficiency in handling customer inquiries. Additionally, we will guide you through the process of setting up a free ChatGPT account and navigating its interface.

By the end of this module, you will:
• Understand what ChatGPT is and its benefits in customer service.
• Be aware of the limitations of the free version.
• Have a fully set up ChatGPT account ready for use.

PERFORM THESE ACTIONS NOW !

1) Watch the video again and take notes

2) Create an account for ChatGPT and verify your email and phone number

3) Store the credentials in your personal Lastpass

Proceed To Lesson 2

Completion Time

15 min

Difficulty

Easy

Course Objectives

Understanding What ChatGPT is

Knowing the Limitations of Free version

Creating a ChatGPT Account

Your Course Instructor

Mike de Jong

Mike de Jong - Founding CEO
of XplodeMedia.

Create a ChatGPT Account here