Welcome to the re-run of our live training session! Today, we’ll be covering all the essentials to help you work efficiently and confidently in your role.

Here’s a quick overview of what we’ll go through:

Introduction to who we are and what we do
MSD (our system) – how to use it effectively
Workflow – step-by-step on how we handle daily tasks
Shopify – navigating the platform and handling customer orders
ClickUp – managing tasks and communication
Mail templates – using our templates to answer customer emails professionally
The training will take about 4 hours, and we recommend you take notes along the way — this will help you remember important points and give you something to refer back to later.

Let’s get started!

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