In Module 2, we'll delve into ClickUp, our chosen ticketing system. ClickUp is instrumental for escalating customer issues to either the webshop owner or the sales agent, who can then take necessary actions and reassign the ticket back to us for customer updates.

Additionally, ClickUp is vital for internal task management. It hosts our work schedules, tracks email counts, and simplifies the sharing of tasks and reminders across our team.

In the next few videos, we'll walk you through setting up and installing ClickUp to ensure you're fully prepared to make the most out of this flexible software.

Before we proceed with ClickUp, you'll need access.

Immediate Action Required:

Please fill out the form on the right side of this screen to request your ClickUp invitation.

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